Sydney convenience store slammed for drink surcharge: ‘That’s a new one’

A Sydneysider has slammed a convenience store in the city after noticing an extra service fee for cold drinks.

The confused shopper took to social media to express their frustration after noticing a sign on top of the cold beverages inside a CitiSuper convenience store.

“Surcharge for cold drinks? I guess that’s a new one (at least for me),” they said in a Reddit post along with an image of the sign.

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“Surcharge for cold drink. 20 cents for under 1.5Lt. 50 cents for above 1.5Lt,” the sign read.

While the poster was confused over the surcharge, others in the comments of the post pointed out some retailers have been marking cold drinks up for years.

A Sydneysider has slammed a convenience store in the city after noticing an extra service fee for cold drinks. Credit: Reddit

“Pfft. Coles and Woolies used to do this 20 years ago,” one person said.

“I mean they still do, cold drinks are always more expensive than the ones on the shelves,” another replied.

“I used to work at a place like this and we 100% just had a button. If the item was cold you press the button for ‘chill charge’,” a third added.

However, the owner of CitiSuper in Sydney’s CBD told 7NEWS.com.au they believe all supermarkets add this surcharge, some just aren’t as upfront about it.

“We give our customers the choice, they can either grab a cold drink from the fridge and pay a little bit more, or they can grab one from the other section for a bit less,” she said.

“But all supermarkets do it, like Coles and Woolies, they just include the surcharge in their price already for cold drinks.”

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